Rose electronics UltraMatrix 8 Instruction Manual

10707 Stancliff Road Phone (281) 933-7673 Houston, Texas 77099

ULTRAMATRIX E-SERIES MANUAL 4 Cable requirements The cable requirements for your system will vary depending on the types of CPUs connected to the U

MODELS ULTRAMATRIX E-SERIES MANUAL 5 UltraMatrix 2xE models UltraMatrix 2xE – Rear panel Model number EP2-2X4U/E EE2-2X4U/E EP2-2X8U/E EE2-2X8U

OVERVIEW ULTRAMATRIX E-SERIES MANUAL 6 System Overview The UltraMatrix switch is designed with the latest in KVM switching technology. It has the

ULTRAMATRIX E-SERIES MANUAL 7 Computers The computers that will be connected to the UltraMatrix must be compatible with the UltraMatrix model. The

ULTRAMATRIX E-SERIES MANUAL 8 The 4xE model can have two expansion cards installed. The bottom expansion card transmits the signals for KVM 1 and 2

ULTRAMATRIX E-SERIES MANUAL 9 Cabling KVM stations, computers and servers are easily connected to the UltraMatrix switch with the proper cables. Pr

ULTRAMATRIX E-SERIES MANUAL 10 Site planning Organizing your site and planning the placement of the computers, the KVM stations, and the UltraMatri

INSTALLATION ULTRAMATRIX E-SERIES MANUAL 11 Switch Installation – Single Unit The basic installation of a single UltraMatrix switch is an easy an

ULTRAMATRIX E-SERIES MANUAL 12 Perform the following installation steps for each computer that will be connected to the UltraMatrix. Sequentially

ULTRAMATRIX E-SERIES MANUAL 13 8. When all computers are connected and operating properly, change the “Maximum computers” value from the default va

LIMITED WARRANTY Copyright Rose Electronics 1990 – 2002. All rights reserved. No part of this manual may be reproduced, stored in a retrieval system,

ULTRAMATRIX E-SERIES MANUAL 14 Switch Installation – Multiple units – “BUS” topology A “BUS” configuration is usually used when all the users are c

ULTRAMATRIX E-SERIES MANUAL 15 To start, identify the following prior to installation: 1. Which UltraMatrix will be #1, #2, and so on. 2. Which c

ULTRAMATRIX E-SERIES MANUAL 16 d. Select “System” and press [Enter]. e. Next, select “Starting computer number” and press [Enter]. An input bo

ULTRAMATRIX E-SERIES MANUAL 17 7. Apply power to the next unit to bus in, then connect an expansion cable (IN THIS ORDER); (Lower and upper expans

ULTRAMATRIX E-SERIES MANUAL 18 15. Switch the KVM station to CPU port # “x” (starting with x=1) by pressing and releasing the left control [Ctrl] k

ULTRAMATRIX E-SERIES MANUAL 19 Switch Installation – Multiple units – “RING” topology A “RING” configuration is usually used when the users are conn

ULTRAMATRIX E-SERIES MANUAL 20 To begin setting up your system in a “RING” configuration, perform steps 1 – 13 as outlined in setting up a “BUS” co

ULTRAMATRIX E-SERIES MANUAL 21 9. Verify that the keyboard, video, and mouse on the connected computer function properly before proceeding. 10.

ULTRAMATRIX E-SERIES MANUAL 22 Switch Installation – Multiple units – “Split-BUS” topology A “Split Bus” configuration is usually used when the use

ULTRAMATRIX E-SERIES MANUAL 23 e. Next, select “Starting computer number” and press [Enter]. An input box will display for a new starting computer

FCC/IC STATEMENTS, EU DECLARATION OF CONFORMITY FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO-FREQUENCY INTERFERENCE STATEMENTS This

ULTRAMATRIX E-SERIES MANUAL 24 8. Verify on the status screen that the next block of system CPU ports from Unit #2 is recognized. If Unit #2 is a

ULTRAMATRIX E-SERIES MANUAL 25 16. Pre-configure the CPU port, if needed, as outlined in steps 4a-f on page 12 if the computer being connected does

CONFIGURATION MENUS ULTRAMATRIX E-SERIES MANUAL 26 Menu structure UltraMatrix Menu Structure System settings Computer name KVM name U

ULTRAMATRIX E-SERIES MANUAL 27 Main Menu Figure 7. Main configuration menu Save the changes made to any menu. If not saved

ULTRAMATRIX E-SERIES MANUAL 28 Configure System menu Figure 8. Configure system menu Selecting “System” from the main men

ULTRAMATRIX E-SERIES MANUAL 29 Starting computer number (Default: 1) The “Starting computer number” defines to the system, the first CPU port number

ULTRAMATRIX E-SERIES MANUAL 30 Sun keyboard language (Default: US) Determines the response to a Sun computer’s query for the keyboard language type

ULTRAMATRIX E-SERIES MANUAL 31 Screen saver time (seconds) (Default: 1800 seconds) Determines the period of keyboard or mouse inactivity before acti

ULTRAMATRIX E-SERIES MANUAL 32 Configure Computer menu Figure 9. Configure computer menu The “Configure computer” menu al

ULTRAMATRIX E-SERIES MANUAL 33 Keyboard (Default: PC mode 2) To change the keyboard type for a selected computer or configure the CPU port for a ser

TABLE OF CONTENTS Contents Disclaimer ...1 About this manual...

ULTRAMATRIX E-SERIES MANUAL 34 Configure KVM menu Figure 10. Configure KVM menu Note: On the 2xE model, only KVMs 1 and 2

ULTRAMATRIX E-SERIES MANUAL 35 Resolution (Default: 640x480@60Hz) Selects the resolution and scan rate of the on-screen display when no attached com

ULTRAMATRIX E-SERIES MANUAL 36 The configure user, profile, and group features provide a flexible and reliable security set-up for your system. C

ULTRAMATRIX E-SERIES MANUAL 37 Password (Default: no password) This field assigns a unique password to a selected user. Any KVM station that has “Lo

ULTRAMATRIX E-SERIES MANUAL 38 Configure Profile menu Figure 12. Configure profile menu The configure profile menu is used

ULTRAMATRIX E-SERIES MANUAL 39 Mode (Default: Share) Assigns 1 of 4 modes to a profile. To change the mode, select the profile to change the mode,

ULTRAMATRIX E-SERIES MANUAL 40 Logout (Default: 240 minutes) This setting disconnects and logs out a user after the set period of no keyboard or mo

ULTRAMATRIX E-SERIES MANUAL 41 Configure Group menu Figure 13. Configure group menu The configure group menu allows you to

ULTRAMATRIX E-SERIES MANUAL 42 System Status display Figure 14. System status display The system status display is a very

ULTRAMATRIX E-SERIES MANUAL 43 Pos (Position) Displays the slot where a CPU card in the system is installed for a given switch. Slot 1 is the botto

Figures Figure 1. UltraMatrix "E" series models ...5 Figure 2. Expansion card...

ULTRAMATRIX E-SERIES MANUAL 44 Save menu Figure 15. Save menu When changes are made to any configuration, they must be save

OPERATION ULTRAMATRIX E-SERIES MANUAL 45 User operating instructions The following instructions apply to all UltraMatrix switches. This section exp

ULTRAMATRIX E-SERIES MANUAL 46 Keyboard commands (continued) Command Key Sequence Description Send Null Byte [Ctrl] N Sends a null byte to the

ULTRAMATRIX E-SERIES MANUAL 47 To access the “Computer select” menu, press and release the left [Ctrl] key, then press the [Esc] key. The computer

ULTRAMATRIX E-SERIES MANUAL 48 Figure 18. Connection successful message Figure 19. Connection failed message Figure 20. D

SERIAL PORT ULTRAMATRIX E-SERIES MANUAL 49 Serial port usage (RS232) The following procedure for establishing a connection from your standalone comp

ULTRAMATRIX E-SERIES MANUAL 50 Click “OK” when all values have been entered. The HyperTerminal dialog box will display and information can be exch

ULTRAMATRIX E-SERIES MANUAL 51 Serial menu options Option 3, 4 and 5 are not available when using a display terminal. Option 1. Change Starting Co

ULTRAMATRIX E-SERIES MANUAL 52 It is recommended that this procedure be done on UltraMatrix #1, RS232 port #1. (Lower right RJ12 connector) To loa

ULTRAMATRIX E-SERIES MANUAL 53 Option 4. Send this Unit’s Main Program to other Units. Option 5. Send this Unit’s Kernel to other Units. The main p

ULTRAMATRIX E-SERIES MANUAL 54 Selecting option 6 restores the CPU card to its original factory configuration. The following message appears: Whe

ULTRAMATRIX E-SERIES MANUAL 55 Switching using the serial port From any RS232 port on any switch, you can switch any KVM station in the system to a

SERIAL DEVICE SUPPORT ULTRAMATRIX E-SERIES MANUAL 56 Serial device support The serial feature is available on the multi-platform models only with a

ULTRAMATRIX E-SERIES MANUAL 57 Figure 22. Serial support Computer 2 is configured for serial support at 9600 baud.

SERVICE ULTRAMATRIX E-SERIES MANUAL 58 Service Information Maintenance and Repair This Unit does not contain any internal user-serviceable parts.

SAFETY ULTRAMATRIX E-SERIES MANUAL 59 Safety This UltraMatrix switch has been tested for conformance to safety regulations and requirements, and has

ULTRAMATRIX E-SERIES MANUAL 60 Safety and EMC Regulatory Statements Safety Information Documentation reference symbol. If the product is marked wi

ULTRAMATRIX E-SERIES MANUAL 61 Safety and EMC Regulatory Statements Informations concernant la sécurité Symbole de référence à la documentation. S

TROUBLESHOOTING ULTRAMATRIX E-SERIES MANUAL 62 Troubleshooting Computer does not boot, keyboard or mouse error received n CPU cable is loose. Re-s

ULTRAMATRIX E-SERIES MANUAL 63 Mouse does not move n The UltraMatrix turned off after or not attached when computer booted or application began usin

INTRODUCTION ULTRAMATRIX E-SERIES MANUAL 1 Disclaimer While every precaution has been taken in the preparation of this manual, the manufacturer assu

APPENDICES ULTRAMATRIX E-SERIES MANUAL 64 Appendix A. Initial factory default settings Function Setting Default value System Password None S

ULTRAMATRIX E-SERIES MANUAL 65 Appendix B. General specifications Specification UM-2xE (4/8/16 CPU Ports) UM-4xE (4/8/16 CPU Ports) Dimensions 1

ULTRAMATRIX E-SERIES MANUAL 66 Appendix C. Parts and cables KVM Cables Part number Description CAB–CX0606Mnnn Coax – VGA/PS2 Kbd/Mouse CAB–WX060

ULTRAMATRIX E-SERIES MANUAL 67 Appendix D. Status Connect / Failure Reason Summary Reason Description Action Can’t Find Computer Unable to commun

ULTRAMATRIX E-SERIES MANUAL 68 Appendix E. Disconnect Status Reasons Reason Description Action No Response Disconnect communication error. Cycl

ULTRAMATRIX E-SERIES MANUAL 69 Appendix F. KVM placement / conflicts In an expanded system with multiple UltraMatrix switches, no user conflicts wi

ULTRAMATRIX E-SERIES MANUAL 70 Appendix G. Password jumper If the configuration password is ever forgotten, the UltraMatrix switch has a special “

ULTRAMATRIX E-SERIES MANUAL 71 Appendix H. Diagnostic check / error messages The power on diagnostic screen that appears when the UltraMatrix switc

ULTRAMATRIX E-SERIES MANUAL 72 Configuration Reports the results of checksum calculations of configuration memory. Any results other than GOOD te

ULTRAMATRIX E-SERIES MANUAL 73 Kernel halt error messages Message Description BAD Address = nn Kernel memory is corrupt, hardware failure. Resett

ULTRAMATRIX E-SERIES MANUAL 2 Rose Electronics UltraMatrix switches are designed to meet your switching needs, whatever your system demands are, on

ULTRAMATRIX E-SERIES MANUAL 74 Appendix I. Video distance table The limitation on driving distance is usually due to the quality of the video. Th

ULTRAMATRIX E-SERIES MANUAL 75 Appendix J. Rack mount The optional rack mount kit includes the following items: n Two black anodized mounting brac

NOTES

10707 Stancliff Road Phone: (281) 933-7673 Houston, Texas 77099

ULTRAMATRIX E-SERIES MANUAL 3 On-screen display technology n The UltraMatrix video pops-up over the computer application display or is automatically